Refund & Returns Policy

Easy returns, hassle-free refunds

How Returns Work

Step 1

Request Return

Initiate from order history

Step 2

Get Approval

1-2 days for review

Step 3

Ship Item

Use provided label

Step 4

Receive Refund

5-7 business days

30-Day Return Window

Most items can be returned within 30 days of delivery. Items must be in their original condition, unused, and in the original packaging with all tags attached.

Eligible for Return

  • Items in original, unused condition
  • Items with original packaging and tags
  • Defective or damaged items (report within 48 hours)
  • Items that don't match the product description
  • Wrong size or color received

Not Eligible for Return

  • Personalized or custom-made items
  • Perishable goods and food items
  • Intimate or sanitary products
  • Downloadable or digital products
  • Items marked as "Final Sale"
  • Gift cards and vouchers

Refund Processing Time

Credit/Debit Card5-10 business days
PayPal3-5 business days
Store CreditInstant
Bank Transfer7-14 business days

Important Notes

  • •Original shipping costs are non-refundable unless return is due to our error
  • •Return shipping is customer's responsibility for standard returns
  • •Prepaid label provided for defective or incorrectly shipped items
  • •We don't offer direct exchanges - return for refund and place new order

Need help with a return? Our support team is ready to assist.

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